The role of the Decor Sales officer involves overseeing and managing the
sales activities related to decorative products and furnishings. This position
typically exists within industries such as home decor, furniture, interior
design, or related retail sectors.
Specific Responsibilities
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Sales Revenue Targets: Set
specific and measurable revenue goals for the team, taking into account
historical performance and market trends.
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Market Expansion: Identify
and target new markets or customer segments to expand the customer base and
increase sales opportunities
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Product Knowledge and
Training: Ensure that the sales team is well-versed in product knowledge to
effectively communicate features and benefits to customers
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Implement regular training
sessions to keep the team updated on new products and industry trends.
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Customer Satisfaction: Establish
goals for maintaining high levels of customer satisfaction and loyalty.
- Monitor and respond to customer feedback, addressing any issues promptly.
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Sales Conversion Rates: Set
goals to improve the conversion rates at various stages of the sales funnel,
from leads to closed deals.
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Team Performance: Develop
individual and team performance metrics to assess the effectiveness of sales
efforts.
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Strategic Partnerships: Develop
goals related to establishing and nurturing strategic partnerships with other
businesses in the industry to enhance sales opportunities.
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Sales Forecasting Accuracy:
Improve the accuracy of sales forecasting to ensure proper resource allocation
and inventory planning
- Cross-Selling and Upselling: Set goals for increasing revenue through effective cross-selling and upselling strategies
- Digital Presence and Marketing: Establish goals related to enhancing the digital presence of the Decor products, including online marketing, social media, and e-commerce initiatives
- Employee Development: Prioritize goals related to the professional development of sales team members, including training, mentoring, and career growth opportunities
- Cost Management: Set goals to optimize costs associated with sales operations, including travel expenses, promotional materials, and other related expenditures
- Adaptation to Industry Trends: Stay updated on industry trends and set goals for adapting sales strategies to capitalize on emerging opportunities
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Compliance and Ethics: Establish
goals for maintaining high standards of ethical conduct and compliance with
relevant regulations within the sales team
- Prepare the necessary monthly reports.
Required Competencies, knowledge and Skills
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Leadership: Ability to
lead, motivate, and inspire a sales team, fostering a positive and
high-performance work environment.
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Communication: Excellent
communication skills, both verbal and written, to effectively convey product
information, sales strategies, and collaborate with team members and clients
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Customer Relationship
Management: Ability to build and maintain strong relationships with customers,
understanding their needs, and providing excellent service
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Product Knowledge: In-depth
knowledge of the decorative products and furnishings offered by the company,
enabling effective communication with customers and team members
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Sales Strategy Development:
Strategic thinking to develop and implement effective sales strategies that
align with business objectives and market trends
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Team Management: Skill in
recruiting, training, and managing a diverse sales team, promoting collaboration
and optimizing individual strengths
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Analytical Skills: Ability
to analyze sales data, market trends, and performance metrics to make informed
decisions and adjust sales strategies accordingly
- Adaptability: Flexibility to adapt to changing market conditions, industry trends, and emerging opportunities or challenges
- Problem-Solving: Strong problem-solving skills to address issues related to customer satisfaction, team performance, and sales obstacles.
- Time Management: Efficient time management to prioritize tasks, meet deadlines, and allocate resources effectively
- Tech Savviness: Familiarity with sales and customer relationship management (CRM) software, e-commerce platforms, and other relevant technologies to streamline sales processes
- Results-Driven: Goal-oriented mindset with a focus on achieving and exceeding sales targets, consistently striving for improved performance
- Networking: Effective networking skills to build and maintain relationships with key industry stakeholders, suppliers, and partners
- Creativity: Creativity in developing innovative sales and marketing strategies to differentiate the brand and capture the attention of potential customers
- Financial Acumen: Understanding of financial principles to manage budgets, analyze sales data, and contribute to the overall financial success of the sales department.
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Ethical Conduct: Adherence
to ethical standards and integrity in all dealings, promoting a positive and
trustworthy image for the company.
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Resilience: Ability to
handle rejection, overcome challenges, and maintain a positive attitude in the
face of setbacks
Education and Experience
- 6-7 years experience in Decor sales.
- Bachelor's Degree or its equivalent in business, marketing, sales, or a related field
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Interior Design or
Decor-related Degree or certification will be an added advantage
What's great in the job?
- Great team of smart people, in a friendly and open culture
- You get leads and focus on providing value to them
- Interesting projects and people
- Large apps scope: CRM, MRP, Project Mgt, etc.
- Opportunity to build your team
- High commissions for good performers